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Expert Healthcare Market 
Research & Customer Insights Consultancy

Nicola Scott Consulting provides primary market research services for organisations in healthcare and animal health sectors. 

SERVICES

Consulting & Research

Targeted Insights to Drive Commercial Success

ABOUT
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ABOUT NICOLA SCOTT

Nicola is a highly experienced market researcher and consultant and has been working with, and advising leading healthcare companies across medical device, pharmaceutical, OTC, animal health, and consumable sectors for over 20 years.

research focus

Research Focus

Insight That Delivers

Positioning Optimisation

  • Opportunity Assessments - New & Existing Markets

  • Market Evaluation Research

  • Pre-Launch Market Understanding & NPD Research

  • Brand Equity Research including ATU & DFU Studies

  • Patient Journey Mapping

Service &
CX Optimisation

  • Voice of The Customer Research

  • Customer Pain Point Mapping

  • Customer Journey Mapping

  • Service Evaluation and Channel Planning Workshops

  • Customer Insight Generation Research

sectors

Animal
Health

Consumables
​

Industrial and Lifesciences

Medical

Devices

Medical device sector research is a core area of focus and expertise for the business. Nicola has specialised in this sector in past roles, and has a great level of knowledge in the areas of: general surgery, bariatric surgery, orthopaedic surgery, cardiovascular surgery (including implantables and EP procedures), imaging, monitoring devices, infusion devices, among others.

Pharmaceutical (Ethical)

Research in the ethical pharmaceutical sector is also a focus and the business has extensive expertise in the following sectors: cardiology, haematology, neuroscience, neurology, dermatology, urology, gastroenterology, ophthalmology and rheumatology and a whole lot more.

Pharmaceutical (OTC)

Nicola Scott Consulting has experience supporting organisations to optimise their offer to market and positioning strategies across the major OTC categories including skin care, digestive health, eye care and feminine hygiene.

Industry Sectors

Applying Sector Knowledge, Guiding Strategic Direction

We have used the services of Nicola Scott Consulting over a number of years. 

 

The commercial insights that we gained were invaluable, with the ability to analyse responses to determine the critical customers issues a key skill.

 

 Nicola is a pleasure to work with delivering results on time and within budget.

Senior Product Manager
ANZ Medtech Company
CONTACT

CONTACT

Enquiries

For any enquiries, questions or commendations, please fill out the form below.

Thanks! Message sent.

Head Office

Killarney Heights

NSW 2067, Australia

 

nicola@nicolascottconsulting.com

Tel: +61 (0) 4 2061 4265

LinkedIn
  • Nicola Scott Consulting

© 2025 by Nicola Scott Consulting Pty Ltd. 

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