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Expert Healthcare Market 
Research & Customer Insights Consultancy

Our market research expertise spans the Healthcare, MedTech and Animal Health sectors in Australia and New Zealand, with proven capability to support global markets.

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Grounded in ANZ, trusted by clients everywhere.

SERVICES

Consulting & Research

Providing Market Leading Insights with a Commercial Edge

White Brick Wall
Commercially
Focused 
Clinical Differentiation Expertise
Experienced
Network
Where Clinical Insight Meets Commercial Focus.

We strongly believe that to be successful, market research needs to go beyond the data and directly support the commercial goals of an organisation.

 

This commercial focus, aligned with our clinical and research expertise maximises the reach and usability of research across an organisation.

Sharper Positioning. Stronger Sales

We recognise that differentiating a healthcare product and brand is becoming increasingly challenging.

 

We are skilled at identifying the bigger differentiation opportunities (across both features and service provisions) to enhance positioning and maximise sales opportunities.

Senior Expertise on Demand

Nicola Scott Consulting is led by Nicola Scott, a researcher with over 20 years of healthcare research experience with clinical, strategic and commercial centric organisations.

 

Nicola collaborates only with Senior Directors & Consultants to provide an expert team, handpicked for every project.

ABOUT
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ABOUT NICOLA SCOTT CONSULTING

Nicola Scott Consulting began operations in 2018, with a clear focus on meeting the needs of clients seeking to work directly with Senior Research Directors, with the expertise to go-beyond conventional data-led insights and the ability to deliver insights with a commercial edge.

research focus

Research Focus

Insights Grounded In Clinical And Commercial Reality

Product and Brand Positioning Optimisation

  • Opportunity Assessments (Pre-launch and in-market)

  • Market Evaluation Research

  • Launch Excellence Research including Pre-Launch Market Understanding & NPD Research

  • Value Proposition Identification

  • Pricing Studies

  • Brand Equity Research including ATU & DFU Studies

Service &
CX Optimisation

  • Voice of The Customer Research

  • Customer Pain Point Mapping

  • Customer Journey Mapping

  • Service Evaluation and Channel Planning Workshops

  • Customer Insight Generation Research

sectors
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MEDTECH & HOSPITAL SERVICES

Significant experience across (almost) all MedTech sectors with particular expertise in cardiology, orthopaedics, implantable devices, hospital services and consumable sectors

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PHARMACEUTICALS
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Experience across a large range of pharmaceutical categories, including (but not limited to) cardiology, women's health, oncology, metabolic disorders, ophthalmology etc.

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ANIMAL
HEALTH

The team has a wealth of experience across both small and large animal categories interviewing and surveying both consumers and professionals

Industry Sectors

Applying Sector Knowledge, Guiding Strategic Direction

Brain Scans

“Expert insights delivered with clarity, depth, and impact.”

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Brand Manager ANZ 

Pharma Company

“I have been using NSC for several years and have been extremely satisfied with the market research results and insights and overall service provided by Nicola Scott and her team. Nicola leads each project by understanding what the objective of the research is. The screeners and questionnaires developed are thoughtful and dig deep to provide actionable insights and strategy, and the quality of the reports that are provided at the end of the project have been exceptional.
 
I have used the market research reports and the insights gathered by NSC to build my brand strategy and tactical plans each year, and have continued to see significant growth in sales year on year. I can't recommend NSC enough."
CONTACT

CONTACT

Enquiries

For any enquiries, questions or comments, please fill out the form below.

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Head Office

Killarney Heights, Sydney

NSW 2087, Australia

 

Key Contact

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Nicola Scott, Director & Owner

E: nicola@nicolascottconsulting.com

P: +61 (0) 420 614 265 

LinkedIn
  • Nicola Scott Consulting

© 2025 by Nicola Scott Consulting Pty Ltd. 

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